Community Care

Coordination and Sharing of Patient Care - Across the Community

cWorkflow Engine can coordinate tasks for mobile health workers and primary care agencies providing services to patients living in the community.

cWorkflow Engine supports a "patient-centric" approach to care, where all tasks and assessment data associated with a particular patient can be planned and shared between a multidisciplinary team of providers.

Depending on the requirements of the community care program, cWorkflow Engine can be configured to generate a wide variety of assessment forms, automated reminders and care tasks that reflect the work practices of the care team.

Setting care aims and measuring outcomes
cWorkflow Engine can allow health workers to record the objectives of a phase of care, (eg. for home-based physiotherapy / rehabilitation) and then record a patient's progress against these aims.

Integration of health and social services
cWorkflow Engine provides a platform through which health and social service agencies can share information. Assessment data collected by health workers can be automatically shared with appropriate social services agencies, reducing the need for repeat questioning of patients and providing all service agencies with a more complete picture of patient status. Equally, relevant electronic social services data can be integrated into the patient's electronic health record.

Prepopulation of data
Data that already exists in other information systems, as well as data previously entered by other care providers during the care program, can be pre-populated into the assessment forms. This reduces the burden of data entry on staff working in the community.

Sharing information and care objectives
Using cWorkflow Engine, care providers can view the completed and planned care interventions of their colleagues. This allows providers to adjust and improve their own interventions to better coordinate with the activities of colleagues.

Strict security and patient privacy
Via Concerto Physician Portal, strict patient privacy and security rules are maintained to maximize the confidentiality of patient information

Support for program-wide analysis and management reports
Program managers and team leaders can use cWorkflow Engine to track trends across a community-based patient population, allowing them to identify the interventions that are most effective, as well as highlighting areas where care can be improved.

	Alere Medical Inc. - Reno, NV, USA Alere Medical Incorporated is a leader in specialized, disease management services focusing on select high cost diseases to maximize clients' return on investment. Alere is dedicated to improving care and reducing costs for patients with chronic diseases. Its services are provided as a value-added benefit to health insurance providers looking to better manage their chronically ill customers. Download Case Study
	Case Study - Walsall Health Partnerships - Walsall, United Kingdom Concerto Physician Portal and cWorkflow Engine are key components in the "FUSION" community-wide electronic patient record built for health and social services in Walsall Borough the British West Midlands. FUSION involves a secure web-based patient record that integrates accurate, real time information from multiple sites around Walsall. Download Case Study
	Case Study - Waitemata District Health Board, Auckland, New Zealand Waitemata District Health Board is a provider of health services to a multi-cultural population of 445,000 people who live in North Shore City, Hibiscus Coast and Rodney District. cWorkflow Engine is used to manage and streamline WDHB's Clinical Audit processes. Download Case Study